Genius Gems Cancellation Policy for Fall Classes
You must notify us in writing by the following dates at firstname.lastname@example.org:
If you notify us in writing by August 12, 2019, you will receive a full refund, less $50 per registration non-refundable processing fee.
If you notify us in writing between August 13, 2019 and August 26, 2019, you will receive a 50% refund.
After August 26, 2019, no refunds will be given.*
After class is already in session:
Last minute cancellations:
If and only if we have a waiting list and we can fill your spot, we will refund you less a $50 processing fee per registration.
Refunds will not be given:
If a child is removed from the class due to behavioral issues (see Genius Gems Code of Conduct).
A child decides to drop out of the program early/before the end of classes.
Your child is sick and either stayed home from, or was sent home from class due to fever or other ailments
If you miss a class, we will do our best to allow you to make up the class in the current session. Refunds will not be issued for missed classes. Makeups will not be granted for excessive missed classes or travel. Makeups must take place in the current session.
*Emergencies: If you have a medical or family emergency and you are unable to attend the session, please contact us as soon as possible. We will do our best to accommodate you, however refunds are at the discretion of the education director.