Dare to enter our second Genius Gems Haunted House! Get spooked and have fun!
Admission is $7.50 per person plus tax for just the haunted house, or $10 plus tax per person for haunted house and glow-in-the-dark magnetic tile building in our main play space. Pay cash or credit at the door.
Dates: October 25, 26, 27, 30, and 31, 2019, from 7:30 PM to 9 PM.
All entrants will be required to sign a waiver prior to entering the haunted house.
FREQUENTLY ASKED QUESTIONS
QUESTIONS ABOUT TICKETS
Q: Are there discounts for children?
A: No. All tickets are the same price.
Q: Once we've paid for admission are we able to go through again?
A: Yes, as many times as you like! However, we ask you to let others who have not gone through yet a chance to go first.
Q: Are group discounts available?
A: No. All tickets are $7.50 plus tax per person (including adults).
Q: Do I get my money back if I don’t make it through the haunted house?
A: Like sporting events and large attractions, we do not give refunds under any circumstances.
ON-SITE/DAY OF EVENT QUESTIONS
Q: Do you charge for parking?
A: No, there is plenty of free parking available at Genus Gems.
Q: Is the waiting area inside?
Q: How long does it take to go through?
A: It's hard to answer this question - some families or groups run right through, while others take their time. It’s a relatively small haunted house, but we expect it will take about 5-7 minutes to go through - still long enough to get plenty scared!
Q: Is the haunted house handicap accessible?
A: Yes. Please make sure that you check in with our employees and they will help you through the house.
Q: Do you have a lot of strobe lights in the haunted house?
A: No, we do not use any strobe lights, though there may be some blinking lights. However, we don't recommend people with heart issues and pregnant women go through the haunted house. We just want everyone to have a safe time. You can always ask your physician to see if you can go through, however, we just don't want you to get hurt.
Q: Can we take photos and/or videos inside the haunted house?
A: No. Photography and video recording (including GoPros) are not permitted.
Q: Will the actors touch us, or can we touch the actors?
A: No. Actors will not touch you. Please be respectful and do not touch them. Incidental and unintentional contact may occur.
Q: If I enter the haunted house and get too scared, what do I do?
A: If you get too scared, stay calm and tell the Genius Gems staff member/actor in the room and they will escort you outside.
Q: Can I bring my purse and/or bag into the haunted house?
A: Very small purses and/or bags are allowed in, other bags should be left at home, or you can leave them in our coat closet.
Q: Are there live animals, reptiles, or insects inside?
A: No, though there are some life-like creatures in the haunted house.
WHO SHOULD/SHOULDN’T ATTEND
Q: Is there an age limit?
A: No. However, due to the graphic nature, it is not recommended for small children, toddlers or babies. You're the parent/guardian - you be the judge. A good rule of thumb is: if you wouldn't bring your child to a PG-13 rated movie, it's probably not a good idea to bring them to a haunted house. If your group requests a toned down version prior to entering the haunted house, we can certainly do our best to accommodate that request. Our past haunted house visitors are generally ages 7 and older.
Q: Can pregnant women go through the haunted house?
A: We do not recommend pregnant women to go through the haunted house. We suggest calling your OBGYN and/or physician to discuss the situation with them.
Q: If I have asthma, can I go inside of the haunted house?
A: We do not recommend people with asthma go through the haunted house. We suggest calling or emailing your physician to discuss the situation with them since we have one fog machines outside (but not inside) the haunted house. If your doctor thinks you’ll be fine, we definitely recommend bringing your inhaler or another device that may help you breathe better. We also don't recommend people with epilepsy, heart issues and pregnant women go through the haunted house as well. We just want everyone to have a safe time.
Q: Can I bring my dog?
A: No. Please keep them at home.
MISCELLANEOUS - A FEW MORE QUESTIONS
Q: Do you accept credit cards?
A: Yes. We accept cash as well as all major credit cards, and you can pay with Apple Pay and Android pay.
Q: Can I wear a costume?
A: Yes, you can wear costumes to the haunted house! However, we ask that you not wear a mask or carry a prop!
Q: Can we be denied access?
A: Yes. We will not allow foul language, obscene behavior, weapons, alcohol, drugs, etc… We reserve the right to refuse admittance to anyone we deem not appropriate for entry.
Q: I want to do a story on your haunted house, who should I contact?
A: For media requests- please email email@example.com.
Q: Are you open if it’s raining?
A: Yes. We will be open rain or shine.
Q: What should I wear to the haunted house?
A: Please pay attention and dress accordingly. It is recommended to wear closed toe shoes.
Q: I have a question that wasn’t answered here, what do I do?
A: For further questions please email firstname.lastname@example.org.