Our Commitment

Genius Gems, LLC is committed to protecting the privacy of its online guests and customers. We understand that maintaining privacy on our web site is important, as is being transparent about the types of information we collect, and how we use that information.

Personal Information

Personal information is any information that can be used to distinguish, identify, or contact a specific individual. This information can include an individual’s name, contact information, opinions, preferences, and family relationships. Personal information might be obtained from online transactions such as purchases, registrations, and reservations. Any personal information provided to Genius Gems is maintained and accessible only to a select group of Genius Gems staff. Genius Gems has appropriate security measures in place to protect against the loss, misuse or alteration of information that we have collected from you at our site and at our location. You may use the Genius Gems website without registering or submitting any personally identifiable information.

Privacy Practices

We use our best efforts to protect the privacy of our customer's personal information. Safeguards are in place to ensure that all personal information is kept confidential and secure. Access is given only to employees who must use the personal information for the reason for which it was obtained. Measures are in place to ensure the integrity and accuracy of the information we have. The information we collect online is used solely for contact with the individual who has given us their personal information. We do not share, lend, or sell any personal information to other individuals or organizations for commercial purposes. Genius Gems uses the personal information you provide to us for internal purposes only. We are strongly committed to protecting the privacy of our online guests and customers. We do not collect personally identifiable information about individuals—such as their names and postal and/or email addresses—except when it is knowingly provided by such individuals. Genius Gems is committed to protecting your privacy when you visit our website, shop at our online store, or use our web site, including to purchase tickets or a Genius Pass, sign up for a class, book a birthday party, or conduct any other transaction.

Genius Gems Transactions

When you purchase a ticket or a Genius Pass, shop at our online store, sign up for a class, book a birthday party, or conduct certain other transactions, we will ask you to provide us with the information we need to process your order and/or to acknowledge your reservation. This information may include your name, billing and shipping addresses, telephone number, e-mail address, and credit card information. Your credit card information will be used only as needed to process your transaction. To protect your privacy, Genius Gems does not store or save your credit card information, nor do we permit any vendor that processes our transactions to store or save your credit card information. When you make a reservation online, you will be entered into the our database. Genius Gems never shares with third parties any personally identifiable information you provide when purchasing anything from us, whether online, in person, or on the telephone except as required by law.

Acceptance of Terms

By using the Genius Gems website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the Genius Gems website following the posting of changes to these terms will indicate your acceptance of those changes.

Contact Information

Questions, concerns, or complaints regarding our privacy policy or practices should be directed to Jennifer Romanoff, Chief Operating Officer, (862) 899-8625, or jennifer@geniusgems.com.

Secure Shopping Policy

You can shop online at geniusgems.com with confidence. Genius Gems never stores your sensitive credit card information, so you can be assured you are shopping securely. We have partnered with Doubleknot, LLC to provide a secure e-commerce system that offers safe and secure credit card transactions for our customers.